Type of issues broadband users would contact their provider for UK 2017, by provider

Type of issue broadband users would contact their provider for during most recent contact in the United Kingdom (UK) in 2017, broken down by provider

by S. O'Dea, last edited Nov 8, 2018
Type of issues broadband users would contact their provider for UK 2017, by provider This statistic displays the type of issue for broadband users during their most recent contact with their service providers in the United Kingdom (UK) in 2017, broken down by provider. An overall 50 percent share of users had a complaint with regards to service issues across the industry.
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Type of issue broadband users would contact their provider for during most recent contact in the United Kingdom (UK) in 2017, broken down by provider

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Billing and customer serviceRepairs and installationService issuesSomething else
BT28%21%48%3%
EE25%23%46%5%
Plusnet19%19%59%3%
Sky28%21%48%3%
TalkTalk23%19%55%4%
Virgin Media29%17%51%3%
All Broadband27%20%50%3%
Billing and customer serviceRepairs and installationService issuesSomething else
BT28%21%48%3%
EE25%23%46%5%
Plusnet19%19%59%3%
Sky28%21%48%3%
TalkTalk23%19%55%4%
Virgin Media29%17%51%3%
All Broadband27%20%50%3%
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by S. O'Dea, last edited Nov 8, 2018
This statistic displays the type of issue for broadband users during their most recent contact with their service providers in the United Kingdom (UK) in 2017, broken down by provider. An overall 50 percent share of users had a complaint with regards to service issues across the industry.
Show more
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