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Share of BT customers whose broadband issue was resolved on first contact UK 2013-17

Share of BT customers whose broadband issue was resolved during their first contact with BT in the United Kingdom (UK) from 2013 to 2017

by S. O'Dea, last edited Nov 8, 2018
Share of BT customers whose broadband issue was resolved on first contact UK 2013-17 This statistic displays the share of BT broadband users whose service issue was completely resolved in one contact with their provider in the United Kingdom (UK) from 2013 to 2017. 36 percent of respondents who complained got their complaints resolved in their first contact with BT in 2017.
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Share of BT customers whose broadband issue was resolved during their first contact with BT in the United Kingdom (UK) from 2013 to 2017

Share of issues resolved on first contact
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Share of issues resolved on first contact
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by S. O'Dea, last edited Nov 8, 2018
This statistic displays the share of BT broadband users whose service issue was completely resolved in one contact with their provider in the United Kingdom (UK) from 2013 to 2017. 36 percent of respondents who complained got their complaints resolved in their first contact with BT in 2017.
Show more
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