Share of TalkTalk customers whose broadband issue was resolved first contact UK 2018

Share of TalkTalk customers whose broadband issue was resolved during their first contact with TalkTalk in the United Kingdom (UK) from 2013 to 2018

Loading statistic...
Download
Show detailed source information?
Register for free
Already a member?
Log in
Sources

Use Ask Statista Research Service

Release date

April 2019

Region

United Kingdom

Survey time period

2013 to 2018

Number of respondents

563*

Special properties

all TalkTalk customers who complained about broadband services in the past 6 months whose issue was completely resolved

Method of interview

Online survey

Supplementary notes

This question was phrased by the source as follows: "How many times have you been in contact with [provider] in relation to this particular complaint so far?''
*563 is the number of respondents in the 2018 quality of customer service report only, and not 2013, 2014,2015, nor 2016.

Citation formats
Statista Accounts: Access All Statistics. Starting from $2,388 USD / Year
Basic Account
Get to know the platform

You only have access to basic statistics.

Starter Account
The ideal entry-level account for individual users
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references
$199 USD / Month *
Professional Account
Full access

Business Solutions including all features.

* Prices do not include sales tax.

Statistics on " Broadband in the UK "

Other statistics that may interest you Broadband in the UK

Overview

6

Connections

7

Performance

4

Coverage and use

4

Companies

5

Further related statistics

5
Statista Accounts: Access All Statistics. Starting from $2,388 USD / Year
Learn more about how Statista can support your business.