This statistic shows the satisfaction level of consumers with the big four banks in Australia for the six months to February 2017. As of February 2017, average consumer satisfaction with the four major banks stood at a lower level than with banks overall. 79.9 percent of consumers were satisfied with the big four compared to 81.9 percent satisfaction overall. Of the big four banks, Westpac was the worst performer with a satisfaction level of 77.3 percent.
Consumer's satisfaction level with the big four banks in Australia as of February 2017
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Roy Morgan. (April 10, 2017). Consumer's satisfaction level with the big four banks in Australia as of February 2017 [Graph]. In Statista. Retrieved February 25, 2021, from https://www.statista.com/statistics/701201/australia-consumer-banking-satisfaction/
Roy Morgan. "Consumer's satisfaction level with the big four banks in Australia as of February 2017." Chart. April 10, 2017. Statista. Accessed February 25, 2021. https://www.statista.com/statistics/701201/australia-consumer-banking-satisfaction/
Roy Morgan. (2017). Consumer's satisfaction level with the big four banks in Australia as of February 2017. Statista. Statista Inc.. Accessed: February 25, 2021. https://www.statista.com/statistics/701201/australia-consumer-banking-satisfaction/
Roy Morgan. "Consumer's Satisfaction Level with The Big Four Banks in Australia as of February 2017." Statista, Statista Inc., 10 Apr 2017, https://www.statista.com/statistics/701201/australia-consumer-banking-satisfaction/
Roy Morgan, Consumer's satisfaction level with the big four banks in Australia as of February 2017 Statista, https://www.statista.com/statistics/701201/australia-consumer-banking-satisfaction/ (last visited February 25, 2021)