U.S. water services providers' programs for those in need 2016

This statistic provides information on which types of programs water services providers in the United States have in place to help those in financial need as of 2016. As of this year, some 1.1 percent of utilities claimed they have a program that allows for medical exemptions.

Programs adopted by utility service providers to address water affordability in the United States as of 2016

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Release date



Worldwide, United States

Survey time period

March 15 to April 1, 2016

Number of respondents

358 respondents

Special properties

qualified utility, municipal, commercial and community stakeholders; includes worldwide respondents, but primarily from the U.S.

Method of interview

Online survey

Supplementary notes

* Respondents include only water services providers.
** Includes churches, schools, charities.
Original question: "As the per-unit cost of water increases, affordability becomes an issue. What programs does your utility have to help those in need?"
More than one answer could be chosen.

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Statistics on "American Water"

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