Smartphone owner trust in wallet apps in the United Kingdom (UK) 2015-2017, by brand

This statistic shows the amount of trust individual brands inspire in smartphone owners in relation to mobile wallets in the United Kingdom from September 2015 to February 2017. The graph suggests that in almost all brands the level of trust in mobile wallets has gone down, even in payment giants such as PayPal, MasterCard and Visa. PayPal have seen their trust levels by respondents go from 41 percent in September 2015 to 39 percent in February 2017.

Brands which smartphone owners would trust a mobile wallet app from in the United Kingdom (UK) from September 2015 to February 2017

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Release date

February 2017


United Kingdom

Survey time period

February 27, 2017

Number of respondents


Supplementary notes

* The source adds the following information: "Note: Sep 2015 n=1,584; Feb 2016 n=1,602; June 2016 n=1,772; Feb 2017 n=1,747"

** e.g Barclays, HSBC, First direct, Lloyds.

*** No data was made available for BT in September 2015.

Age of respondents not specified.

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