This statistic shows the share of wireless service customers in the United States who would not switch their wireless service provider in 2017 and 2018. 23 percent of T-Mobile's mobile customers said that would not switch from T-Mobile to another carrier in 2017. For 2018 that share dropped to 16 percent for T-Mobile. All major wireless service providers experienced an increase in customers willing to switch providers.
Share of wireless customers who would not switch wireless carriers in 2017 and 2018
Profit from additional features by authenticating your Admin account
Please authenticate by going to "My account" → "Administration".
Then you will be able to mark statistics as favourites and use personal statistics alerts.
This feature is limited to our corporate solutions.
Please contact us to get started with full access to dossiers, forecasts, studies and international data.
Corporate Account
Statista Accounts:
Access All Statistics. Starting from $708 / Year
Basic Account
Get to know the platform
You only have access to basic statistics.
This statistic is not included in your account.
Single Account
Your perfect start with Statista
Instant access to 1m statistics
Download in XLS, PDF & PNG format
Detailed references
$59 / Month *
Corporate Account
Full access
Corporate solution including all features.
* All products require an annual contract; Prices do not include sales tax.
Statista Accounts:
Access All Statistics. Starting from $708 / Year
Learn more about how Statista can support your business.
BI Intelligence. (January 16, 2019). Share of wireless customers who would not switch wireless carriers in 2017 and 2018 [Graph]. In Statista. Retrieved July 04, 2020, from https://www.statista.com/statistics/761670/wireless-customers-who-would-not-switch-carriers/
BI Intelligence. "Share of wireless customers who would not switch wireless carriers in 2017 and 2018." Chart. January 16, 2019. Statista. Accessed July 04, 2020. https://www.statista.com/statistics/761670/wireless-customers-who-would-not-switch-carriers/
BI Intelligence. (2019). Share of wireless customers who would not switch wireless carriers in 2017 and 2018. Statista. Statista Inc.. Accessed: July 04, 2020. https://www.statista.com/statistics/761670/wireless-customers-who-would-not-switch-carriers/
BI Intelligence. "Share of Wireless Customers Who Would Not Switch Wireless Carriers in 2017 and 2018." Statista, Statista Inc., 16 Jan 2019, https://www.statista.com/statistics/761670/wireless-customers-who-would-not-switch-carriers/
BI Intelligence, Share of wireless customers who would not switch wireless carriers in 2017 and 2018 Statista, https://www.statista.com/statistics/761670/wireless-customers-who-would-not-switch-carriers/ (last visited July 04, 2020)
We use cookies to personalize contents and ads, offer social media features, and analyze access to our website. In your browser settings you can configure or disable this, respectively, and can delete any already placed cookies. For details, please see your browser’s Help section (by pressing F1). Please see our privacy statement for details about how we use data.
