This statistic shows the share of wireless service customers in the United States who would not switch their wireless service provider in 2017 and 2018. 23 percent of T-Mobile's mobile customers said that would not switch from T-Mobile to another carrier in 2017. For 2018 that share dropped to 16 percent for T-Mobile. All major wireless service providers experienced an increase in customers willing to switch providers.
Share of wireless customers who would not switch wireless carriers in 2017 and 2018
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BI Intelligence. (January 16, 2019). Share of wireless customers who would not switch wireless carriers in 2017 and 2018 [Graph]. In Statista. Retrieved August 10, 2022, from https://www.statista.com/statistics/761670/wireless-customers-who-would-not-switch-carriers/
BI Intelligence. "Share of wireless customers who would not switch wireless carriers in 2017 and 2018." Chart. January 16, 2019. Statista. Accessed August 10, 2022. https://www.statista.com/statistics/761670/wireless-customers-who-would-not-switch-carriers/
BI Intelligence. (2019). Share of wireless customers who would not switch wireless carriers in 2017 and 2018. Statista. Statista Inc.. Accessed: August 10, 2022. https://www.statista.com/statistics/761670/wireless-customers-who-would-not-switch-carriers/
BI Intelligence. "Share of Wireless Customers Who Would Not Switch Wireless Carriers in 2017 and 2018." Statista, Statista Inc., 16 Jan 2019, https://www.statista.com/statistics/761670/wireless-customers-who-would-not-switch-carriers/
BI Intelligence, Share of wireless customers who would not switch wireless carriers in 2017 and 2018 Statista, https://www.statista.com/statistics/761670/wireless-customers-who-would-not-switch-carriers/ (last visited August 10, 2022)
