U.S. preferred provider of single mobile wallet app 2017

This statistic ranks the preferred provider of a single mobile payment app, according to mobile wallet users and interested-non users who preferred a single mobile wallet app. During the January 2017 survey period, 48 percent of respondents stated that if they had to chose one provider of a mobile wallet app, their preferred provider would be their bank. Overall, 74 percent of respondents preferred traditional providers such as their banks, their card brands and PayPal.

If you were to choose one provider of a mobile wallet app, which would be your preferred provider?

Share of respondents
Bank48%
Card brand16%
PayPal10%
Traditional providers74%
Apple13%
Google4%
Samsung3%
Other4%
Non-traditional providers26%
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Source

Release date

May 2017

Region

United States

Survey time period

January 2017

Number of respondents

677 respondents

Age group

18 years and older

Special properties

existing mobile wallet users n=281 and interested non-users n=396

Supplementary notes

Of those that prefer a single wallet:“If you were to choose one provider of a mobile wallet app, which would be your preferred provider?”

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Statistics on "Apple Pay"

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