Telephony and mobile Internet: invoice claims filed to operators in Spain in Q1 2017

This statistic shows the share of invoice correction claims regarding telephony and mobile Internet services by telecommunications operators in Spain during the first quarter of 2017. During this period, Vodafone received the highest share of claims received, followed by Orange, with 0.76 and 0.41 percent, respectively. On the other hand, Symio was the company with the least share of complaints regarding invoice corrections, with less than 0.10 percent.

Share of claims filed for telephony and mobile Internet services invoice corrections in Spain during the first quarter of 2017, by operator

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Sources

Release date

June 2017

Region

Spain

Survey time period

Q1 2017

Special properties

Household sector filed claims

Supplementary notes

The data used was provided by the operators at the date of preparation of the report, therefore may be subject to further modifications or auditing.

Claims regarding the invoices corrections, refers to the relationship between the invoices that have been subject to a claim regarding their content, relating to the telephone service and/or the Internet access service and the total number of invoices issued.

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