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Online retailers' use of live chat options in Belgium 2017

As an online retailer, are you available to customers via live chat?*

by Raynor de Best, last edited Jul 8, 2019
Online retailers' use of live chat options in Belgium 2017 The statistic shown above illustrates the online retailers' use of live chat options in Belgium in 2017. Roughly three-quarter of the respondents taking part in this survey said their webshop did not have a live chat option. On the other hand, five percent of the participants said to be available for questions 24/7.
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As an online retailer, are you available to customers via live chat?*

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