Customer complaints against banking services in the UK in H2 2018, by company

Number of banking & credit cards services customer complaints in the United Kingdom (UK) in the second half of 2018, by company

by James Cherowbrier, last edited Apr 29, 2019
Customer complaints against banking services in the UK in H2 2018, by company The statistic presents the number of customer complaints against banking products and credit card services in the United Kingdom (UK) in the second half of 2018, broken down by company. Approximately 235.8 thousand complaints were submitted and 225.3 thousand complaints reviewed against Barclays Bank UK plc in the second half of 2018.
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Number of banking & credit cards services customer complaints in the United Kingdom (UK) in the second half of 2018, by company

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Complaints openedComplaints closed
Barclays Bank UK PLC 235,753225,291
HSBC UK Bank Plc204,360204,775
National Westminster Bank Plc 119,458125,906
Lloyds Bank PLC 116,488121,374
Santander UK Plc 120,958121,166
TSB Bank plc 79,221109,062
Bank of Scotland plc 96,91597,943
Nationwide Building Society 45,61945,007
Royal Bank of Scotland Plc, The 38,46541,280
Clydesdale Bank Plc 20,76920,295
Vanquis Bank Limited 19,07919,940
Bank of Ireland (UK) Plc 19,10918,692
MBNA Limited 16,66117,285
Marks & Spencer Financial Services Plc 16,15615,977
Tesco Personal Finance PLC 15,65515,145
Complaints openedComplaints closed
Barclays Bank UK PLC 235,753225,291
HSBC UK Bank Plc204,360204,775
National Westminster Bank Plc 119,458125,906
Lloyds Bank PLC 116,488121,374
Santander UK Plc 120,958121,166
TSB Bank plc 79,221109,062
Bank of Scotland plc 96,91597,943
Nationwide Building Society 45,61945,007
Royal Bank of Scotland Plc, The 38,46541,280
Clydesdale Bank Plc 20,76920,295
Vanquis Bank Limited 19,07919,940
Bank of Ireland (UK) Plc 19,10918,692
MBNA Limited 16,66117,285
Marks & Spencer Financial Services Plc 16,15615,977
Tesco Personal Finance PLC 15,65515,145
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by James Cherowbrier, last edited Apr 29, 2019
The statistic presents the number of customer complaints against banking products and credit card services in the United Kingdom (UK) in the second half of 2018, broken down by company. Approximately 235.8 thousand complaints were submitted and 225.3 thousand complaints reviewed against Barclays Bank UK plc in the second half of 2018.
Show more
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Financial complaints and compensation in the United Kingdom
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Statistics on "Financial complaints and compensation in the United Kingdom"
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  • Financial compensation of claimants
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