As of the first half of 2021, the majority of the complaints filed with the Financial Conduct Authority (FCA) regarding the financial products offered by the HSBC UK Bank in the United Kingdom (UK) concerned home finance issues. Banking and credit cards issues followed, with approximately 5.8 complaints in every 1,000 accounts reported to the FCA in the first half of 2021.
Total number of complaints against HSBC UK Bank plc submitted to FCA in the United Kingdom (UK) as of 1st of 2021, by product type (per 1,000)
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Financial Conduct Authority. (October 28, 2021). Total number of complaints against HSBC UK Bank plc submitted to FCA in the United Kingdom (UK) as of 1st of 2021, by product type (per 1,000) [Graph]. In Statista. Retrieved June 25, 2022, from https://www.statista.com/statistics/418480/customer-complaints-hsbc-bank-in-united-kingdom-uk/
Financial Conduct Authority. "Total number of complaints against HSBC UK Bank plc submitted to FCA in the United Kingdom (UK) as of 1st of 2021, by product type (per 1,000)." Chart. October 28, 2021. Statista. Accessed June 25, 2022. https://www.statista.com/statistics/418480/customer-complaints-hsbc-bank-in-united-kingdom-uk/
Financial Conduct Authority. (2021). Total number of complaints against HSBC UK Bank plc submitted to FCA in the United Kingdom (UK) as of 1st of 2021, by product type (per 1,000). Statista. Statista Inc.. Accessed: June 25, 2022. https://www.statista.com/statistics/418480/customer-complaints-hsbc-bank-in-united-kingdom-uk/
Financial Conduct Authority. "Total Number of Complaints against Hsbc Uk Bank Plc Submitted to Fca in The United Kingdom (Uk) as of 1st of 2021, by Product Type (per 1,000)." Statista, Statista Inc., 28 Oct 2021, https://www.statista.com/statistics/418480/customer-complaints-hsbc-bank-in-united-kingdom-uk/
Financial Conduct Authority, Total number of complaints against HSBC UK Bank plc submitted to FCA in the United Kingdom (UK) as of 1st of 2021, by product type (per 1,000) Statista, https://www.statista.com/statistics/418480/customer-complaints-hsbc-bank-in-united-kingdom-uk/ (last visited June 25, 2022)