Personal data security in mobile banking and insurance in the United Kingdom

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Statista Dossier on Personal data security in mobile banking and insurance in the United Kingdom

This dossier has been compiled to provide statistical information on the use of mobile devices for banking and insurance transactions, leading to sharing of personal information, data protection, trust and security breaches in financial services including banking and insurance in the United Kingdom.

Table of contents

  • 1. Mobile insurance and bank transactions in the United Kingdom
    • Mobile banking services usage by UK smartphone users in 2015

    • Frequency of smartphone or tablet banking by current account holders UK 2015, by age

    • Mobile banking services usage of the United Kingdom (UK) adults in 2015, by bank size

    • Mobile banking services usage actions UK adults in 2015

    • Customers using smartphone internet for general insurance transactions UK 2015 by age

    • Customers who would like to use smartphones for insurance transactions in the UK 2015

    • Concerns about personal data loss and theft in the UK 2015, by storage medium

  • 2. Banking: willingness to share data in the United Kingdom
    • Banking customer views on various types of data monitoring in the UK 2015

    • Bank client's willingness to share data with their bank in the UK 2014, by incentives

    • Consumers reaction to data sharing by banks in the United Kingdom in 2015

    • Likelihood of sharing client credit score data by banks in the United Kingdom in 2015

    • Likelihood of sharing consumer spending data by banks in the United Kingdom in 2015

    • Likelihood of sharing contact details by retail banks in the United Kingdom in 2015

    • Likelihood of sharing a list of direct debits by banks in the United Kingdom in 2015

    • Likelihood of sharing current bank account balance data in the United Kingdom in 2015

  • 3. Banking: distrust and security breaches as a result of sharing data
    • Concern levels among consumers over data security in GB 2015, by organization type

    • Leading concerns about providing personal data online in the UK 2015

    • Trust in data security of financial services providers in the UK 2014

    • Consumers' experience of security breaches in Great Britain (GB) 2015

    • Expected compensators in banking data security breaches in the UK in 2015

    • Consumer first contact in case of money loss due to open bank data policy UK 2015

    • Consumer first contact in case of bank data identity theft in the UK 2015

    • Public opinion on the responsiblility for online data in the UK 2015, by party

    • Measures taken to protect personal information in the United Kingdom (UK) 2014

  • 4. Insurance services: willingness to share data in the United Kingdom
    • Customer channel preferences for different transactions in the United Kingdom 2015

    • Attitudes towards a service detecting potential insurance issues in the UK 2015

    • Willingness to share personal data with insurers for benefit in the UK 2015, by type

    • Willingness to share personal data with insurers in the UK 2015, by data type

    • Insurance customer willingness to share information for benefits in the UK 2015

    • Likelihood of customers sharing data with personal liability insurer UK 2017

    • Likelihood of customers sharing data with their health insurer UK 2017

  • 5. European context: consumers satisfaction with sharing data
    • Consumers interacting with banks weekly using social media Europe 2016, by country

    • Consumers that prefer purchasing insurance through aggregator site in Europe 2016

    • Consumer views on data usage to amend their credit rating in Europe 2016, by country

    • Consumer views on data usage to lower insurance or mortgage premiums in Europe 2016

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