Services sector in Latin America

Statistics report on the services industry in Latin America

Services sector in Latin America

The report presents a range of statistics and facts on the services sector in Latin America. In addition to providing an overview of the global market and the sector's contribution to the GDP across the region, the report also features chapters with a specific focus on outsourcing, security, market research, and linguistic services.

Table of contents

Global overview

  • Premium Statistic Global outsourcing industry revenue by region 2010-2019
  • Premium Statistic Number of call centers opened or expanded by region 2016-2023
  • Premium Statistic Number of jobs created in the global call center industry by region 2016-2023
  • Premium Statistic The outsourced facility management market share by region 2020
  • Premium Statistic Security services market size worldwide by region 2011-2020
  • Basic Statistic Revenue of the Big Four accounting/audit firms worldwide by region 2023
  • Premium Statistic Share of the global language services market by region 2018

Contribution to GDP

  • Basic Statistic Latin America: services as share of GDP 2010-2021, by region
  • Basic Statistic Latin America: services as share of GDP 2021, by country
  • Basic Statistic Latin America: services value added to GDP 2021, by country
  • Basic Statistic Latin America: services value added to GDP per worker 2010-2019
  • Basic Statistic Latin America: services value added to GDP per worker 2019, by country

Leading companies

  • Premium Statistic Latin America: call center projects generating the most new jobs 2020
  • Premium Statistic Mexico: leading outsourcing companies 2023
  • Premium Statistic Brazil: leading companies in the services sector 2020, by revenue
  • Basic Statistic Colombia: leading call center providers 2019

Business Process Outsourcing

  • Premium Statistic Latin America & Caribbean: contact center market 2019, by country
  • Premium Statistic Brazil: revenue of BPO services 2016-2020
  • Premium Statistic Mexico: key figures on the BPO market 2020-2021
  • Premium Statistic Mexico: main destination regions for offshore services 2018-2020
  • Premium Statistic Mexico: main Latin American countries for offshore services 2020
  • Premium Statistic Colombia: key figures on the BPO market 2020

Security services

  • Premium Statistic Brazil: private security services gross revenue 2018-2019
  • Premium Statistic Brazil: companies in the private security sector 2017-2023, by type
  • Premium Statistic Colombia: investigation & security services production value 2014-2019
  • Premium Statistic Colombia: revenue of investigation & security services 2014-2019
  • Premium Statistic Colombia: leading private security companies 2019
  • Premium Statistic Mexico: spending on private security and weapons 2015-2021

Market research

  • Premium Statistic Latin America: countries with the largest market research revenue 2022
  • Premium Statistic Fastest growing market research markets in Latin America 2022
  • Premium Statistic Mexico: market value of the market research industry 2018-2019
  • Basic Statistic Colombia: market research industry net sales 2016-2020
  • Premium Statistic Colombia: main market research companies 2020, by market share

Language providers

  • Basic Statistic Latin America: top language service providers by revenue 2020
  • Basic Statistic Latin America: headcount of select language service providers 2020
  • Basic Statistic Argentina: key figures on the LSP market 2019
  • Basic Statistic Argentina: main language services provided 2019, by market share

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