Messaging apps in France

The Statista dossier
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Statista Dossier on the use of Instant Messaging in France

Table of contents

  • 1. Overview
    • Frequency of internet use in France 2017-2019

    • Mobile internet usage penetration in France 2019, by device

    • Average daily internet & social media use in France 2020, by device

    • In-app activity growth in France 2018-2019

    • Revenue of mobile messaging apps in 2015 and 2020

    • Revenue per monthly active users of mobile messaging apps in 2015 and 2020

  • 2. Leading messaging apps
    • Most used social networks and messaging apps for news in France 2020

    • Daily active users (DAU) of Android communication apps in France 2021

    • Leading iPhone social network apps by Daily active users (DAU) in France 2021

    • Leading iPad social network apps by Daily active users (DAU) in France 2021

    • Leading Android communication apps in France 2021, by downloads

    • Penetration rate of leading messengers or VoIP platform in France 2020

    • Monthly WhatsApp messenger downloads in France 2018-2021

    • Monthly Discord downloads in France 2019-2021

    • Monthly Telegram downloads in France 2018-2021

    • Monthly Facebook messenger downloads in France 2018-2021

    • Monthly Facebook messenger revenue on the Google play store in France 2019-2021

  • 3. Messaging app users
    • Internet use on mobile phone among the French 2020

    • Penetration of instant messaging applications in the French 2020

    • Use of instant messaging on mobile phone in France 2014-2019

    • Share of users of instant messaging apps for text messages in France 2019, by age

    • Messenger usage by brand in France 2020

    • Mobile telephony: message exchange via applications 2014-2018, by gender

    • Communication apps cited on social media after the confinement period in France 2020

    • Communication apps cited on social media during the confinement period in France 2020

  • 4. Messaging telephony
    • Share of users of instant messaging apps for telephoning in France 2019, by age

    • Smartphones: calls via instant messaging 2014-2019, by gender

    • Mobile telephony: calls via messaging applications 2014-2019

    • Monthly Viber downloads in France 2019-2021

    • Monthly Skype downloads in France 2019-2021

  • 5. Messaging apps and chatbots used by businesses
    • Share of French who have already chatted with virtual agents by age 2018

    • Usage of professional messenger apps by businesses in France 2018-2019, by brand

    • Monthly Microsoft Teams downloads in France 2019-2021

    • Monthly Zoom downloads in France 2019-2021

    • Proportion of retail banks who offer a chat and a chatbot in France 2018-2019

    • Use of a chatbot to contact a brand in France 2018

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