Call center AI market revenue worldwide 2024

Forecasts suggest that revenues from the call center AI market will grow from around 800 million U.S. dollars in 2019 to around 2.8 billion by 2024. Call center AI is generally used to offer customer support services without the need for a team of live customer support professionals. The forecast growth in the market reflects growing familiarity with AI-based customer support features such as chatbots among consumers around the world.

Call center artificial intelligence (AI) market revenue forecast worldwide in 2019 and 2024

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Source

Release date

June 2019

Region

Worldwide

Survey time period

2019

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