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Investigations into complaints on public transport services in Hong Kong Q2 2019

In the second quarter of 2019, around 2.6 thousand of the investigations into complaints on public transport services received by the Transport Complaints Unit were related to taxi in Hong Kong. The number of complaints and suggestions about public transport in Hong Kong increased significantly in the last decade.

Number of investigations into complaints on public transport services received by the Transport Complaints Unit in Hong Kong in the 2nd quarter of 2019, by operator

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Source

Release date

September 2019

Region

Hong Kong

Survey time period

Q2 2019

Supplementary notes

Transport Complaints Unit belongs to the Transport Advisory Committee under the Transport and Housing Bureau of the government of Hong Kong.

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