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Complaints on taxi services in Hong Kong Q2 2022, by category

Published by Statista Research Department, Feb 3, 2023
In the second quarter of 2022, over 800 complaints and suggestions on taxi services were related to the conduct and performance of drivers. A passenger making suggestions on how to perform better is referred to as backseat driving. Poor conduct may include driving too fast, using a mobile phone or failing to give way.

Number of complaints and suggestions on taxi services in Hong Kong in 2nd quarter of 2022, by nature

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Release date

October 2022

Region

Hong Kong

Survey time period

Q2 2022

Supplementary notes

*These are mainly related to taxi obstruction, cleanliness and conditions of vehicles.

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