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Satisfaction towards private health insurance services in Hong Kong 2017, by aspect

According to a survey conducted in Hong Kong in 2017, around three percent of respondents were dissatisfied with the measures adopted by insurance companies when the insurance agent has left.

Satisfaction level of Hong Kong's consumers towards private health insurance (PHI) services as of 2017, by service aspect

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Release date

May 2019


Hong Kong

Survey time period

3 to 10, 13 to 18 of January 2017

Number of respondents

205 respondents

Age group

18 years and older

Special properties

Cantonese-speaking Hong Kong residents owning PHI

Method of interview

Face-to-face interview

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