Coronavirus impact on e-commerce business of U.S. retailers 2020

According to a March 2020 survey of U.S. retailers, only eight percent of respondents believed that e-commerce sales would increase significantly due to the coronavirus outbreak. Whereas the volume of online orders is believed to increase during a time of social distancing and social isolation, it is also undeniable that e-commerce supply chains and logistics are already feeling the strain of this unprecedented situation.

For further information about the coronavirus (COVID-19) pandemic, please visit our dedicated Facts and Figures page.

What impact do you believe the coronavirus will have on your e-commerce business?

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Release date

March 2020


United States

Survey time period

March 2020

Number of respondents

304 respondents

Special properties

U.S. retailers

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Statistics on "Coronavirus: impact on the retail landscape in the U.S."

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