Indonesia: leading e-payment services 2022

According to a survey by Rakuten Insight on e-payment usage, about 78 percent of e-payment users indicated that they used OVO for e-payment transactions. In the same survey, 94 percent of respondents had made a transaction using e-payment methods.

Major e-payment services used among respondents in Indonesia as of October 2022

Characteristic	Share of respondents
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Release date

December 2022

More information

Region

Indonesia

Survey time period

October 13 to 30, 2022

Number of respondents

10,959 respondents

Age group

16 years and older

Special properties

among female and male respondents that had made e-payment transactions

Method of interview

Online survey

Supplementary notes

Original question: Which of these e-payment services/ e-wallets do you use? (you may choose more than one answer)

The survey was conducted among 6,605 female and 4,354 male respondents. Other surveyed countries included China, Hong Kong, India, Vietnam, Korea, Malaysia, Philippines, Singapore and Taiwan.

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