Artificial intelligence (AI) is heavily used for service operations and product & service development related functions in the high tech and telecom industry, with 39 and 37 percent of respondents answering as such, respectively. The Financial services industry also heavily relies on AI for its risk and service operations functions.
Artificial intelligence (AI) adoption worldwide 2020, by industry and function
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Stanford University. (March 5, 2021). Artificial intelligence (AI) adoption worldwide 2020, by industry and function [Graph]. In Statista. Retrieved May 16, 2022, from https://www.statista.com/statistics/1112982/ai-adoption-worldwide-industry-function/
Stanford University. "Artificial intelligence (AI) adoption worldwide 2020, by industry and function." Chart. March 5, 2021. Statista. Accessed May 16, 2022. https://www.statista.com/statistics/1112982/ai-adoption-worldwide-industry-function/
Stanford University. (2021). Artificial intelligence (AI) adoption worldwide 2020, by industry and function. Statista. Statista Inc.. Accessed: May 16, 2022. https://www.statista.com/statistics/1112982/ai-adoption-worldwide-industry-function/
Stanford University. "Artificial Intelligence (Ai) Adoption Worldwide 2020, by Industry and Function." Statista, Statista Inc., 5 Mar 2021, https://www.statista.com/statistics/1112982/ai-adoption-worldwide-industry-function/
Stanford University, Artificial intelligence (AI) adoption worldwide 2020, by industry and function Statista, https://www.statista.com/statistics/1112982/ai-adoption-worldwide-industry-function/ (last visited May 16, 2022)