Mobile banking in the U.S.- statistics & facts
Key insights
- Region with most active online banking users worldwide
- Far East & China

Detailed statistics
Online banking users worldwide in 2020 with forecasts to 2024, by region
- Forecast number of digital banking users in the U.S. 2025
- 216.8m

Detailed statistics
Estimated number of digital banking users in the U.S. 2021-2025
- U.S. bank with most active mobile banking customers
- JPMorgan Chase

Detailed statistics
Mobile banking customers of four largest banks in the U.S. 2022
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Current statistics on this topic
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Overview
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- Premium Statistic Online banking users worldwide in 2020 with forecasts to 2024, by region
- Premium Statistic Estimated number of digital banking users in the U.S. 2021-2025
- Premium Statistic Mobile banking customers of four largest banks in the U.S. 2022
- Premium Statistic Number of challenger banks users in the U.S. 2022
- Premium Statistic Predicted penetration rate of digital banking in the U.S. 2021-2025
Overview
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Premium Statistic
Online banking users worldwide in 2020 with forecasts to 2024, by region
Online banking users worldwide in 2020 with forecasts to 2024, by region
Number of active online banking users worldwide in 2020 with forecasts from 2021 to 2024, by region (in millions)
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Premium Statistic
Estimated number of digital banking users in the U.S. 2021-2025
Estimated number of digital banking users in the U.S. 2021-2025
Forecasted number of digital banking users in the United States from 2021 to 2025 (in millions)
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Premium Statistic
Mobile banking customers of four largest banks in the U.S. 2022
Mobile banking customers of four largest banks in the U.S. 2022
Number of active mobile banking customers of the four largest banks in the United States as of 2022 (in millions)
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Premium Statistic
Number of challenger banks users in the U.S. 2022
Number of challenger banks users in the U.S. 2022
Number of users of selected challenger banks in the United States in 1st quarter 2022
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Premium Statistic
Predicted penetration rate of digital banking in the U.S. 2021-2025
Predicted penetration rate of digital banking in the U.S. 2021-2025
Forecasted penetration rate of digital banking in the United States from 2021 to 2025 (in millions)
User demographics
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- Premium Statistic Households using mobile banking as primary method to access account in the U.S. 2021
- Premium Statistic Use of mobile banking as primary method to access account in the U.S. 2021, by age
- Premium Statistic Use of mobile banking as primary method to access account in the U.S. 2021, by race
- Premium Statistic Use of mobile banking as primary method to access account in the U.S. 2021, by income
- Premium Statistic Use of mobile banking as primary method to access account in U.S. 2021, by education
- Premium Statistic Use of mobile banking as primary method to access account in U.S. 2021, by location
User demographics
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Premium Statistic
Households using mobile banking as primary method to access account in the U.S. 2021
Households using mobile banking as primary method to access account in the U.S. 2021
Share of banked households using mobile banking as primary method to access bank account in the United States from 2015 to 2021
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Premium Statistic
Use of mobile banking as primary method to access account in the U.S. 2021, by age
Use of mobile banking as primary method to access account in the U.S. 2021, by age
Share of banked households using mobile banking as primary method to access bank account in the United States 2021, by age group
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Premium Statistic
Use of mobile banking as primary method to access account in the U.S. 2021, by race
Use of mobile banking as primary method to access account in the U.S. 2021, by race
Share of banked households using mobile banking as primary method to access bank account in the United States 2021, by ethnicity
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Premium Statistic
Use of mobile banking as primary method to access account in the U.S. 2021, by income
Use of mobile banking as primary method to access account in the U.S. 2021, by income
Share of banked households using mobile banking as primary method to access bank account in the United States 2021, by family income
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Premium Statistic
Use of mobile banking as primary method to access account in U.S. 2021, by education
Use of mobile banking as primary method to access account in U.S. 2021, by education
Share of banked households using mobile banking as primary method to access bank account in the United States in 2021, by education level
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Premium Statistic
Use of mobile banking as primary method to access account in U.S. 2021, by location
Use of mobile banking as primary method to access account in U.S. 2021, by location
Share of banked households using mobile banking as primary method to access bank account in the United States 2021, by location
Banking apps
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Banking apps
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Premium Statistic
Mobile banking app downloads in the U.S. 2019-2022
Mobile banking app downloads in the U.S. 2019-2022
Number of mobile banking app downloads in the United States from 1st quarter 2019 to 4th quarter 2022 (in millions)
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Premium Statistic
Share of local finance app downloads in the U.S. 2019-2022
Share of local finance app downloads in the U.S. 2019-2022
Share of locally headquartered finance app downloads in the United States from 2019 to 2022
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Premium Statistic
Monthly active users of selected mobile banks in the U.S. 2022
Monthly active users of selected mobile banks in the U.S. 2022
Monthly active users (MAU) of selected mobile banking service providers in the United States in 2022 (in millions)
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Leading banking apps in the U.S. 2022, by downloads
Leading banking apps in the U.S. 2022, by downloads
Leading banking apps in the United States in 2022, by downloads (in millions)
Mobile payments
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- Premium Statistic Mobile payments by situation in the U.S. 2022
- Premium Statistic Most used mobile payments by brand in the U.S. 2023
- Premium Statistic Mobile payment market size in 4 countries in the Americas in 2020, with 2025 forecast
- Premium Statistic Number of contactless mobile payment users in U.S. 2022, with a 2027 forecast
Mobile payments
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Premium Statistic
Mobile payments by situation in the U.S. 2022
Mobile payments by situation in the U.S. 2022
Mobile payments by situation in the U.S. in 2022
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Most used mobile payments by brand in the U.S. 2023
Most used mobile payments by brand in the U.S. 2023
Most used mobile payments by brand in the U.S. as of September 2023
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Premium Statistic
Mobile payment market size in 4 countries in the Americas in 2020, with 2025 forecast
Mobile payment market size in 4 countries in the Americas in 2020, with 2025 forecast
Transaction volume of mobile payments in selected countries in North America and Latin America in 2020 with a forecast for 2025 (in million U.S. dollars)
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Premium Statistic
Number of contactless mobile payment users in U.S. 2022, with a 2027 forecast
Number of contactless mobile payment users in U.S. 2022, with a 2027 forecast
Estimates on the number of users of contactless/tap to pay mobile payments in the United States in 2022, with a forecast for 2027 (in billions)
Consumer attitude
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- Premium Statistic Neobanking and neobrokerage popularity in the U.S. 2022, by brand
- Premium Statistic Interest in using digital banks in the U.S. 2022
- Premium Statistic Reasons to adopt challenger banks in the U.S. 2022
- Premium Statistic Reasons not to adopt challenger banks U.S. in 2022
- Premium Statistic Most popular mobile banking features among users in the U.S. 2022
Consumer attitude
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Premium Statistic
Neobanking and neobrokerage popularity in the U.S. 2022, by brand
Neobanking and neobrokerage popularity in the U.S. 2022, by brand
Neobanking and neobrokerage awareness, popularity, and usage in the United States in 2022, by brand
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Premium Statistic
Interest in using digital banks in the U.S. 2022
Interest in using digital banks in the U.S. 2022
Share of consumers interested in using a digital bank in the United States as of 2022, by age
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Premium Statistic
Reasons to adopt challenger banks in the U.S. 2022
Reasons to adopt challenger banks in the U.S. 2022
Main reasons for consumers to switch to digital bank in the United States in 2022
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Reasons not to adopt challenger banks U.S. in 2022
Reasons not to adopt challenger banks U.S. in 2022
Main reasons for consumers not to use digital banks in the United States in 2022
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Premium Statistic
Most popular mobile banking features among users in the U.S. 2022
Most popular mobile banking features among users in the U.S. 2022
Most valuable features of mobile banking for users in the United States as of November 2022
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