Acceptance of a chatbot as a bank advisor by French people 2018

Published by Statista Research Department, May 31, 2022
This statistic displays the acceptance level of a chatbot as a bank advisor by French people in 2018,. At that time, more than half of the respondents stated that they would not accept a chatbot as a bank advisor.

Would you accept to have a chatbot, i.e. an automated messaging interface (robot) that communicates with you live?

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Release date

July 2018

Region

France

Survey time period

June 2018

Number of respondents

3,280 respondents

Special properties

Individual customers of French banks

Method of interview

Online Access Panel

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French
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Statistics on Online and mobile banking in France

Overview

6

Digital banks

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Consumer perspective

6

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