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Main reasons why the French use their bank's mobile apps 2019

Published by Lucie Jeudy, Mar 2, 2021
The source wanted to assess the reasons that led people in France to use the mobile application of their bank in 2019. It appears that the main use of bank's mobile apps was consulting account statements online (87 percent of respondents). Only five percent of the people interviewed used these apps to apply for loans.

Main reasons why people use their bank's mobile applications in France in 2019

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Source

In cooperation with
YouGov
Release date

May 2019

Region

France

Survey time period

April 19-22, 2019

Number of respondents

1,013 respondents

Age group

18 years and older

Method of interview

Online panel

Supplementary notes

The question was phrased by the source as follows: "Pour quelle(s) raison(s) utilisez-vous les applications bancaires de votre/vos banque(s)?"

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French
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