The survey results showed that Russian e-buyers shopping for electronics and pet supplies take other users' reviews into account seriously. Namely, 60 percent of the respondents shopping for such products would check reviews on other websites and over 20 percent would rather choose another product, in case of lack of reviews. Over 30 percent of Russians who shopped online for apparel would proceed with purchase even without a product review and 27 percent preferred to look for another items.
What do customers do when there are no reviews while shopping online in Russia in 2020, by product category
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Statistics on Online shopping in Russia
Market overview
6
- Premium Statistic Projected e-commerce market value in Russia 2011-2022
- Premium Statistic E-commerce penetration rate in Russia 2016-2021
- Premium Statistic Retail e-commerce ARPU in Russia 2017-2025
- Premium Statistic Number of foreign online orders in Russia 2016-2021
- Premium Statistic Total annual revenue of top-100 online retailers in Russia 2016-2021
- Premium Statistic Market share of top-100 online stores in Russia 2021, by category
Demographics
7
- Premium Statistic Number of e-commerce users in Russia 2017-2027
- Premium Statistic E-commerce user share in Russia 2020, by age
- Premium Statistic E-commerce user share in Russia 2020, by income
- Premium Statistic Russia: fashion e-commerce users 2017-2025, by segment
- Premium Statistic Russia: electronics and media e-commerce users 2017-2025, by segment
- Premium Statistic Russia: toys, hobby, & DIY e-commerce users 2017-2025, by segment
- Premium Statistic Household appliances e-commerce users in Russia 2017-2025, by segment
Online orders
8
- Premium Statistic Growth in e-commerce orders in Russia 2012-2023
- Premium Statistic Courier, express and parcel (CEP) market volume in Russia 2012-2020
- Premium Statistic Delivery channels usage share for online order delivery in Russia 2021
- Premium Statistic Russian e-commerce logistics market breakdown 2019-2021, by provider
- Premium Statistic Order pick-up points distribution in Russia 2021, by federal district
- Premium Statistic Average delivery time of online orders in Russia H1 2021, by city
- Premium Statistic Online orders per capita in Russia 2019-2020, by city
- Basic Statistic Major sources of foreign online orders in Russia 2021, by site
Shopping behavior
8
- Basic Statistic Shopping enthusiasm among consumers in Russia 2021
- Premium Statistic Online vs. offline purchases by category in Russia 2022
- Premium Statistic Most common online purchases by category in Russia 2022
- Premium Statistic Attitudes towards online shopping in Russia 2022
- Premium Statistic Online vs. offline product research by category in Russia 2022
- Premium Statistic Most returned online purchases by category in Russia 2022
- Premium Statistic Annual change in shopping frequency in stores in Russia 2021, by product
- Premium Statistic Safety in retail stores amid COVID-19 from customers' perspective in Russia 2021
Payments and shopping devices
7
- Premium Statistic E-commerce payment share in Russia 2017-2025, by type
- Premium Statistic Leading e-commerce payment methods in Russia 2020-2021
- Premium Statistic Visa, Mastercard market share in Russia 2020
- Premium Statistic Most used online payments by brand in Russia 2022
- Premium Statistic Most common online purchases by device in Russia 2022
- Basic Statistic Customer survey on mobile purchases in Russia in 2020, by age group
- Basic Statistic Most used online payment services in Russia 2020
Further related statistics
8
- Share of online shoppers in the CEE region 2022
- Reasons for shopping on foreign online shops in Italy 2020
- Share of online shoppers Philippines 2018, by age group
- Age structure of online shopping app users in China 2018
- Frequency of online shopping website visits among 1995 generation in China 2017
- Share of the population who never shopped online in Denmark 2020, by age group
- Amount spent on online shopping in Denmark 2019
- Research methods used by online shoppers before purchase in Sweden 2019
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Statistics
- Share of online shoppers in the CEE region 2022
- Reasons for shopping on foreign online shops in Italy 2020
- Share of online shoppers Philippines 2018, by age group
- Age structure of online shopping app users in China 2018
- Frequency of online shopping website visits among 1995 generation in China 2017
- Share of the population who never shopped online in Denmark 2020, by age group
- Amount spent on online shopping in Denmark 2019
- Research methods used by online shoppers before purchase in Sweden 2019
Data Insight (RU). (September 2, 2020). What do customers do when there are no reviews while shopping online in Russia in 2020, by product category [Graph]. In Statista. Retrieved March 28, 2023, from https://www.statista.com/statistics/1177121/russian-ebuyers-on-purchasing-products-without-review/
Data Insight (RU). "What do customers do when there are no reviews while shopping online in Russia in 2020, by product category." Chart. September 2, 2020. Statista. Accessed March 28, 2023. https://www.statista.com/statistics/1177121/russian-ebuyers-on-purchasing-products-without-review/
Data Insight (RU). (2020). What do customers do when there are no reviews while shopping online in Russia in 2020, by product category. Statista. Statista Inc.. Accessed: March 28, 2023. https://www.statista.com/statistics/1177121/russian-ebuyers-on-purchasing-products-without-review/
Data Insight (RU). "What Do Customers Do When There Are No Reviews While Shopping Online in Russia in 2020, by Product Category." Statista, Statista Inc., 2 Sep 2020, https://www.statista.com/statistics/1177121/russian-ebuyers-on-purchasing-products-without-review/
Data Insight (RU), What do customers do when there are no reviews while shopping online in Russia in 2020, by product category Statista, https://www.statista.com/statistics/1177121/russian-ebuyers-on-purchasing-products-without-review/ (last visited March 28, 2023)
What do customers do when there are no reviews while shopping online in Russia in 2020, by product category [Graph], Data Insight (RU), September 2, 2020. [Online]. Available: https://www.statista.com/statistics/1177121/russian-ebuyers-on-purchasing-products-without-review/