Redelivery rate of parcels shipped door-to-door in Japan 2017-2022

Redelivery rate of parcels handled by major door-to-door delivery services in Japan from 2017 to 2022

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Release date

December 2022



Survey time period

2017 to 2022; as of each month stated

Supplementary notes

The sample survey included the delivery services TA-Q-BIN by Yamato Transport Co., Ltd., Hikyaku Express by Sagawa Express Co., Ltd., and Yu-Pack (including Yu-Packet) by Japan Post Co., Ltd.

Figures prior to Oct. 2022 are from previous reports.

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Statistics on " Logistics industry in Japan "

Statistics on Logistics industry in Japan



Overland transportation


Water and air transportation


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Parcel delivery


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