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Customer satisfaction with a traditional MNO South Korea H2 2020

Customer satisfaction with a traditional Mobile Network Operator (MNO) in South Korea in the second half of 2020

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Release date

April 2021


South Korea

Survey time period

H2 2020

Number of respondents

33,549 respondents

Age group

14-64 years

Special properties

includes the three South Korean mobile network operators SK Telecom, LG U+, and KT

Method of interview

Online panel

Supplementary notes

*Share of traditional Mobile Network Operator (MNO) users who gave four or five points out of a total of five.

Original question: "Please answer how satisfied or unsatisfied you are with the following sections regarding your mobile operator."

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Statistics on "Telecommunications industry in South Korea"

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