UK: shopping behavior forecast 2022

In 2022, nearly half of consumers in the United Kingdom (UK) expected their shopping behavior to change in some way, shape, or form, compared to previous years. In 2021, at nearly 40 percent, the most common expected change among UK shoppers was that they would visit physical stores less frequently. One year after, the number decreased to 21 percent. One in four shoppers believed they would buy more on Amazon.co.uk, four percentage points less than in 2021

Expected changes to shopping behavior among UK consumers in 2021 and 2022

Characteristic	2021	2022
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Release date

February 2022

More information

Region

United Kingdom

Survey time period

February 2021 and January 2022

Number of respondents

1,000 respondents

Age group

18 years and older

Special properties

consumers who had shopped online in the previous 12 months

Method of interview

Online survey

Supplementary notes

To the question:'How do you expect your shopping habits (not including groceries) to change in 2021 compared to previous years?'
Results for 2021 from a previous publication.

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