AI adoption issues being addressed in United States businesses 2019-2020

Steps taken to develop and deploy responsible artificial intelligence to counter possible issues in the United States in 2019 to 2020

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Release date



United States

Survey time period

October 2020

Number of respondents

1,032 (2020); 1,062 (2019)

Special properties

US executives

Method of interview

Online survey

Supplementary notes

Source phrased the question as: "What steps, if any, will your company take in 2021 (2020) to develop and deploy AI systems that are responsible, that is, trustworthy, fair, bias-reduced, and stable?" Among this year’s 1,032 survey respondents, 71% have C-suite titles and 25% are from companies with revenues of $5 billion and up. They represent industrial products (20%), consumer markets (20%), financial services (18%), tech, media and telecommunications (17%), health industries (17%), and energy, utilities and mining (8%).

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