Opinion of banks on benefits of migration to ISO 20022 as of 2022, by role in bank

Perceived benefits provided to banks worldwide by migrating to ISO 20022 as of the 3rd quarter of 2022, by professional role inside the bank

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Release date

May 2023



Survey time period

August to September 2022

Number of respondents

211 respondents

Age group

18 years and older

Special properties

senior executives in payments at banks; Assets worth from "at least" 50 billion U.S. dollars to "over" 500 billion U.S. dollars

Supplementary notes

The source does not specify the exact type of survey conducted.

Missing percentage points to 100 percent or percentage points exceeding 100 percent are probably due to rounding.

The source adds the following demographics to its 211 bank respondents:

Split by region:

  • Finland, France, Germany, Italy, Netherlands, Norway, Portugal, Spain, Sweden, United Kingdom: 80;
  • Australia, Hong Kong SAR, India, Japan, Singapore: 45;
  • Canada, United States: 43;
  • Argentina, Brazil, Chile, Mexico, Peru: 43.

Split by role:
  • IT: 55;
  • Operations: 47;
  • Business: 42;
  • Strategy: 40;
  • Product management: 27.

This question was phrased by the source as follows: "How do you view the move to ISO 20022? (Top four answers)"

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