Comfort level with telehealth consultations SEA 2023

Share of consumers comfortable with telehealth consultations in Southeast Asia as of September 2023

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Release date

December 2023



Survey time period

September 2023

Number of respondents

2,150 respondents

Age group

16 years and older

Method of interview

Online survey

Supplementary notes

* For simple health concerns (i.e. cough, colds, etc.)
** For more complex health concerns (i.e. chronic pain, infections, hypertension, etc.)

Original question: "Which of the following best describes what you feel when it comes to consulting with Telehealth professionals?"

Number of respondents:
Indonesia: n= 403
Malaysia: n= 431
Philippines: n= 425
Singapore: n= 433
Thailand: n= 458

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