Leading hotel companies in the Americas as of June 2020, by number of properties

As of June 2020, the Wyndham Hotel Group was the leading hotel company in the Americas, accounting for some seven thousand properties in the region. Choice Hotels International and Marriott International stood in second and third place, respectively.

Hotel companies worldwide

The total number of properties owned by global hotel chain Wyndham amounted to over 9,200 units in 2020. In terms of guestrooms, the company had just under 810 thousand that year, which was roughly 520 thousand hotel rooms less than Marriott International’s total.

Customer satisfaction

Hyatt House and AC Hotels by Marriot were some of the highest-rated upscale hotel brands in North America in 2020. When it came to North America’s mid-scale hotel brands; Tru by Hilton led the 2020 list with a customer satisfaction index score of 868. The guest satisfaction scores were measured on a one-thousand-point scale. Several factors, such as reservation, hotel services, cost and fees were analyzed to determine the overall satisfaction score.