This statistic represents investor-owned utilities which scored highest in the American Customer Satisfaction Index (ACSI) in 2019. The American Customer Satisfaction Index (ACSI) is a national economic indicator of customer evaluations of the quality of products and services using a scale of 0 to 100 and available to household consumers in the United States. With an index score of 78, Atmos Energy was ranked second in 2019.
Index score of investor-owned utilities with the highest U.S. customer satisfaction in 2019
The source does not specify the accurate survey period. The source does not specify the age of respondents. Includes only those utilities where data were measured and available.
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Statistics on "Electric utilities in the United States"
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ACSI. (September 5, 2019). Index score of investor-owned utilities with the highest U.S. customer satisfaction in 2019 [Graph]. In Statista. Retrieved February 22, 2020, from https://www.statista.com/statistics/235524/utilities-with-the-highest-customer-satisfaction-in-the-united-states/
ACSI. "Index score of investor-owned utilities with the highest U.S. customer satisfaction in 2019." Chart. September 5, 2019. Statista. Accessed February 22, 2020. https://www.statista.com/statistics/235524/utilities-with-the-highest-customer-satisfaction-in-the-united-states/
ACSI. (2019). Index score of investor-owned utilities with the highest U.S. customer satisfaction in 2019. Statista. Statista Inc.. Accessed: February 22, 2020. https://www.statista.com/statistics/235524/utilities-with-the-highest-customer-satisfaction-in-the-united-states/
ACSI. "Index Score of Investor-owned Utilities with The Highest U.S. Customer Satisfaction in 2019." Statista, Statista Inc., 5 Sep 2019, https://www.statista.com/statistics/235524/utilities-with-the-highest-customer-satisfaction-in-the-united-states/
ACSI, Index score of investor-owned utilities with the highest U.S. customer satisfaction in 2019 Statista, https://www.statista.com/statistics/235524/utilities-with-the-highest-customer-satisfaction-in-the-united-states/ (last visited February 22, 2020)
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