Punctuality of global airlines 2019

The statistic shows the world's most punctual airlines in 2019, sorted by on-time arrival. That year, the Panamanian national carrier, Copa Airlines, was ranked the second most punctual airline worldwide, as 92.01 percent of the airline's flights were on time.

The world's most punctual airlines

With an overall punctuality score of 95.01 percent, Garuda Indonesia surpassed Copa Airlines and topped the list as the world's most punctual airlines in 2019. The 2016 winner, Japan Airlines (JAL), did not make the top 10 for this year.

Japan's flag carrier airline was established by the Japanese government in 1941. The Tokyo-headquartered airline's main hubs include Tokyo's Narita International Airport and Tokyo International Airport. In 2001, Japan Airlines merged with Japan Air System forming the Japan Airlines System, becoming – at the time of the merger – one of the top-ten largest airlines in the world. As of March 2016, the airline’s passenger fleet consisted of various Boeing variants; it owns 23 Boeing 787-8 and 51 Boeing 737-800, as well as 13 Saab 340B meant for domestic flights. The airline currently serves 54 international routes and more than 127 domestic routes. International destinations include China, the United States and India.

Germany's Lufthansa was ranked ninth in 2015 but didn't make the top in the past years. Lufthansa is among the top ranked airlines in terms of brand value but was dealing with a lot of pilot strikes and cancelled flights in 2016. Lufthansa operates out of Cologne, and its major hubs include Frankfurt, Munich, Dusseldorf, Zurich and Vienna.

The world's most punctual airlines in 2019, ranked by on-time arrival

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Release date

January 2020



Survey time period


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Statistics on "Passenger airlines worldwide"

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