In a survey conducted between January and October 2023, All Nippon Airways, Garuda Indonesia, and Emirates tied for first place, scoring an 8.9 out of a possible 10. Furthermore, Qatar Airways, Singapore Airlines, and Korean Air were ranked second with an 8.8 score.
Leading airline companies in 2023, based on customer opinion
Survey participants scored 83 airline companies from 1st January to 31st October 2023. Customer opinion value is generated by subjects' rates on five factors related to the airline companies: cabin crew, aircraft comfort, aircraft cleanliness, food offerings, and entertainment onboard. 15,300 rankings were collected from 58 countries.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
AirHelp. (July 29, 2024). Leading airline companies in 2023, based on customer opinion [Graph]. In Statista. Retrieved November 03, 2024, from https://www.statista.com/statistics/1387628/leading-airline-companies-based-on-customer-opinion/
AirHelp. "Leading airline companies in 2023, based on customer opinion." Chart. July 29, 2024. Statista. Accessed November 03, 2024. https://www.statista.com/statistics/1387628/leading-airline-companies-based-on-customer-opinion/
AirHelp. (2024). Leading airline companies in 2023, based on customer opinion. Statista. Statista Inc.. Accessed: November 03, 2024. https://www.statista.com/statistics/1387628/leading-airline-companies-based-on-customer-opinion/
AirHelp. "Leading Airline Companies in 2023, Based on Customer Opinion." Statista, Statista Inc., 29 Jul 2024, https://www.statista.com/statistics/1387628/leading-airline-companies-based-on-customer-opinion/
AirHelp, Leading airline companies in 2023, based on customer opinion Statista, https://www.statista.com/statistics/1387628/leading-airline-companies-based-on-customer-opinion/ (last visited November 03, 2024)
Leading airline companies in 2023, based on customer opinion [Graph], AirHelp, July 29, 2024. [Online]. Available: https://www.statista.com/statistics/1387628/leading-airline-companies-based-on-customer-opinion/