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Rail network complaints rate in Great Britain 2002-2019

Number of complaints made against rail networks in Great Britain (UK) from financial year 2002/03 to 2018/19* (per 100,000 passenger journeys)

by N. Sönnichsen, last edited Aug 20, 2019
Rail network complaints rate in Great Britain 2002-2019 The rate of complaints against rail networks in Great Britain saw a net decrease in this period after a big drop from 2002/03 to 2003/04. However, 2018/19 noted an increase against on the previous year, with 30.1 complaints made per 100,000 passenger journeys.
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Number of complaints made against rail networks in Great Britain (UK) from financial year 2002/03 to 2018/19* (per 100,000 passenger journeys)

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