This statistic shows how trustworthy consumers found their energy suppliers compared to other companies supplying energy the United Kingdom (UK) in 2014. 66 percent of consumers found their own energy supplier similar in terms of trustworthiness to other suppliers, while 21 percent considered their supplier a bit more trustworthy.
How trustworthy is your energy supplier compared to others?*
* The original survey question was worded as follows: "How trustworthy would you say [named energy supplier] is compared to other energy suppliers? By energy supplier, we mean the companies that people buy their electricity or gas from."
Base included all those responsible for paying energy bills who had mains electricity, knew their electricity supplier or, in the case of absense of an electricity supplier or if they did not know who their electricity supplier was, those who had mains gas and knew who their gas supplier was.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Ipsos. (May 1, 2014). How trustworthy is your energy supplier compared to others?* [Graph]. In Statista. Retrieved October 11, 2024, from https://www.statista.com/statistics/317976/consumer-trust-in-energy-suppliers-compared-with-other-companies-in-the-united-kingdom-uk/
Ipsos. "How trustworthy is your energy supplier compared to others?*." Chart. May 1, 2014. Statista. Accessed October 11, 2024. https://www.statista.com/statistics/317976/consumer-trust-in-energy-suppliers-compared-with-other-companies-in-the-united-kingdom-uk/
Ipsos. (2014). How trustworthy is your energy supplier compared to others?*. Statista. Statista Inc.. Accessed: October 11, 2024. https://www.statista.com/statistics/317976/consumer-trust-in-energy-suppliers-compared-with-other-companies-in-the-united-kingdom-uk/
Ipsos. "How Trustworthy Is Your Energy Supplier Compared to Others?*." Statista, Statista Inc., 1 May 2014, https://www.statista.com/statistics/317976/consumer-trust-in-energy-suppliers-compared-with-other-companies-in-the-united-kingdom-uk/
Ipsos, How trustworthy is your energy supplier compared to others?* Statista, https://www.statista.com/statistics/317976/consumer-trust-in-energy-suppliers-compared-with-other-companies-in-the-united-kingdom-uk/ (last visited October 11, 2024)
How trustworthy is your energy supplier compared to others?* [Graph], Ipsos, May 1, 2014. [Online]. Available: https://www.statista.com/statistics/317976/consumer-trust-in-energy-suppliers-compared-with-other-companies-in-the-united-kingdom-uk/