Energy supplier tariff changing methods in Great Britain 2014, by age

This statistic shows how consumers changed their energy supplier tariff plans in Great Britain in 2014 distributed by age. 52 percent of 15-34 year olds phoned their energy supplier, as did 32 percent of 35 to 64 year olds and 43 percent from the age group 65+.

Thinking about the last time you changed your tariff or payment method with your supplier, how did you change it?

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Sources

In cooperation with
Ipsos
Release date

June 2014

Region

United Kingdom (Great Britain)

Survey time period

March 2014

Number of respondents

219 respondents

Age group

15 years and older

Method of interview

Computer-assisted personal interviews (CAPI)

Supplementary notes

Base of the survey included all those who changed their tariff or payment method in 2013/2014.

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Statistics on "Energy consumer experience in the UK"

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