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Triggers for switching gas suppliers in Great Britain 2015

Thinking about the last time you switched your gas supplier, what was the main trigger causing you to switch?

by Statista Research Department, last edited Sep 9, 2016
Triggers for switching gas suppliers in Great Britain 2015 This statistic shows the main triggers for switching gas suppliers in Great Britain in 2015. Of those surveyed, 72 percent of consumers believed the new supplier to be cheaper - this was the leading trigger leading to a switch in suppliers. Seven percent also believed a new supplier had better customer service, and nine percent of respondents switched gas suppliers because they had moved homes.
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Thinking about the last time you switched your gas supplier, what was the main trigger causing you to switch?

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