Europe: e-government technical website failure 2013

Published by Statista Research Department, Oct 13, 2016
This statistic presents the share of e-government users in selected European countries who had experienced technical failures of e-government websites in 2013. In 2013, 36 percent of Danish e-government users had experienced a failure of online public service webpages.

European e-government users who experienced technical failure of the online government website in 2013

Share of e-government users
European Union (28 countries)24%
European Union (27 countries)24%
Belgium26%
Bulgaria30%
Denmark36%
Estonia25%
Ireland11%
Greece15%
Spain27%
France25%
Croatia28%
Italy28%
Cyprus15%
Latvia9%
Lithuania16%
Luxembourg13%
Hungary15%
Malta16%
Netherlands25%
Austria11%
Poland21%
Portugal35%
Romania24%
Slovenia16%
Slovakia24%
Finland25%
Sweden21%
United Kingdom22%
Iceland15%
Norway26%
Turkey32%
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Release date

December 2014

Region

Europe

Survey time period

2013

Supplementary notes

Within the last 12 months before the survey for private purposes. Derived variable on use of eGovernment services. Individuals used at least one of the following services: for obtaining services from public authorities websites, for downloading official forms, for sending filled in forms.
Data on Czech Republic and Germany unavailable.

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