Operator communications about issues by channel in 2014

This statistic shows whether customers received communications from network operators about network issues in the United Kingdom (UK) as of March 2014, by by communication channel. Of the respondents, 65 percent were informed about network coverage issues by text message.

Communications from network operators regarding coverage issues in the United Kingdom (UK) as of March 2014, by channel

Characteristic	Share of respondents
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Release date

December 2014

More information

Region

United Kingdom

Survey time period

1st to 30th March 2014

Number of respondents

178 respondents

Age group

16 years and older

Special properties

customers who received communication about area coverage problems.

Method of interview

Face-to-face interview

Supplementary notes

During the survey, this question was posed as follows: "How did you receive information or communication from network about problems with their coverage in your area? "

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