Financial complaint cases resolved in the United Kingdom (UK) 2003-2018

Number of complaints resolved by the Financial Ombudsman Service in the United Kingdom (UK) from 2009/2010 to 2017/2018

Financial complaint cases resolved in the United Kingdom (UK) 2003-2018 This statistic illustrates the number of complaints, which were reviewed and resolved by the Financial Ombudsman Service in the United Kingdom (UK) between the financial years of 2009/2010 to 2017/2018. It can be seen that the volume of resolved cases increased with some fluctuation throughout the period under observation. In 2017/2018, over 400 thousand complaints were settled by the professional mediating service, which showed an increase compared to 2004, when over 76.7 thousand cases were resolved.
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Number of complaints resolved by the Financial Ombudsman Service in the United Kingdom (UK) from 2009/2010 to 2017/2018

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Number of complaints
2003/04 76,704
2004/05 90,908
2005/06 119,432
2006/07 111,673
2007/08 99,699
2008/09 113,949
2009/10 166,321
2010/11 164,899
2011/12 222,333
2012/13 223,229
2013/14 518,778
2014/15 448,387
2015/16 438,802
2016/17 336,381
2017/18 400,658
Number of complaints
2003/04 76,704
2004/05 90,908
2005/06 119,432
2006/07 111,673
2007/08 99,699
2008/09 113,949
2009/10 166,321
2010/11 164,899
2011/12 222,333
2012/13 223,229
2013/14 518,778
2014/15 448,387
2015/16 438,802
2016/17 336,381
2017/18 400,658
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This statistic illustrates the number of complaints, which were reviewed and resolved by the Financial Ombudsman Service in the United Kingdom (UK) between the financial years of 2009/2010 to 2017/2018. It can be seen that the volume of resolved cases increased with some fluctuation throughout the period under observation. In 2017/2018, over 400 thousand complaints were settled by the professional mediating service, which showed an increase compared to 2004, when over 76.7 thousand cases were resolved.
Show more
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