Level of smart meter awareness in the United Kingdom (UK) 2012-2020

This statistic shows the results of UK surveys on the share of respondents who had heard of smart meters in selected years between 2012 and 2020. Awareness of the smart meter program is steadily increasing. In 2012, 53 percent of respondents had never heard of smart meters, compared to 11 percent of respondents in 2020. The proportion of respondents with a smart meter installed also notably increased and totaled 40 percent of respondents in 2020.

Before today, had you heard of smart meters?

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Release date

May 2020


United Kingdom

Survey time period

March 2012 to March 2020

Number of respondents


Age group

16 years and older

Special properties

UK households

Method of interview

Face-to-face interview

Supplementary notes

* Survey base varied in each year.

Smart meters are next-generation electricity and gas meters, with a direct link between the meter and the energy supplier. This is intended to eliminated estimated energy bills and allow consumers to better monitor their energy consumption.
Percentages may not total 100 percent due to rounding.

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Statistics on "Smart meters in Great Britain"

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