Appealing aspects of smart meters for consumers in Great Britain 2018

This statistic shows the aspects of using a smart meter that appeal to consumers in Great Britain, in 2018. Most of the respondents like that they can see their energy use in pounds and pence, with 44 percent saying they found this aspect appealing. The ability for pre-pay customers to top up using a mobile device or online held little appeal, with just seven percent of respondents saying they found this aspect attractive.

Reasons why smart meters appeal to consumers in Great Britain in 2018

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Release date

March 2019


United Kingdom (Great Britain)

Survey time period

6 to 20 November, 2018

Number of respondents

9,498 respondents

Age group

21 years and older

Method of interview

Online survey

Supplementary notes

*This figure is a percentage of all GB adults aged 21+. Among customers who pay by prepay meter this figure is 39 per cent
Base consists of people who know what a smart meter is.

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Statistics on "Smart meters in Great Britain"

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