Monthly mobile communications churn rate of Deutsche Telekom in Germany 2009-2019

This statistic depicts the monthly churn rate of Deutsche Telekom in the mobile communications segment from the first quarter of 2009 to the third quarter of 2019. The churn rate refers to the share of customers who discontinued their subscriptions in relation to the average number of customers in the period of consideration. For the third quarter of 2019, the total average churn rate was 1 percent per month.

Average monthly churn rate of Deutsche Telekom in the mobile communications segment in Germany from first quarter 2009 to third quarter 2019

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Source

Release date

November 2019

Region

Germany

Survey time period

Q1 2009 to Q3 2019

Supplementary notes

According to the source the rising churn-rate from Q1 2010 to Q3 2010 is to be explained mostly with the deactivation of inactive prepaid SIM cards.

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Statistics on "Deutsche Telekom"

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