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Average monthly churn rate of Deutsche Telekom in the mobile communications segment in Germany from 1st quarter 2009 to 3rd quarter 2018

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Monthly mobile communications churn rate of Deutsche Telekom in Germany 2009-2018 This statistic depicts the monthly churn rate of Deutsche Telekom in the mobile communications segment from the first quarter of 2009 to the third quarter of 2018. The churn rate refers to the share of customers who discontinued their subscriptions in relation to the average number of customers in the period of consideration. From July to September 2018 (Q3 '18), the total average churn rate was 1.3 percent per month.
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Description

Source

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This statistic depicts the monthly churn rate of Deutsche Telekom in the mobile communications segment from the first quarter of 2009 to the third quarter of 2018. The churn rate refers to the share of customers who discontinued their subscriptions in relation to the average number of customers in the period of consideration. From July to September 2018 (Q3 '18), the total average churn rate was 1.3 percent per month.
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Release date
November 2018
Region
Germany
Survey time period
Q1 2009 to Q3 2018
Supplementary notes
According to the source the rising churn-rate from Q1 2010 to Q3 2010 is to be explained mostly with the deactivation of inactive prepaid SIM cards.
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