Amtrak's most punctual routes, by on-time performance (OTP) 2017

The statistic depicts Amtrak's most punctual routes for the 12 months ending September 2017, ranked by on-time performance. In the last 12 months, Amtrak's Hiawatha route between Milwaukee and Chicago, was the most punctual route with 95 percent of its trains arriving on time at the end point.

Amtrak's flagship - Acela Express

The Acela Express is Amtrak’s most distinctive Northeast Corridor’s rail service, traveling between Washington, DC and Boston with 14 intermediate stops including Baltimore, Philadelphia and New York City’s busiest rail hub, New York Penn Station. The name originates from the combination of the words “acceleration” and “excellence".

The planning for a high-speed rail service started in the early 90’s with the manufacturing of 20 Acela Express high-speed trainsets for traveling over the Northeast Corridor (NEC) infrastructure. The trains reach a maximum speed of 150 mph on the 35 miles section between Boston and New Haven. The Acela Express made its first appearance on December 11, 2000, and since then more than 43 million passengers have traveled on one of Acela’s high-speed trains. In the fiscal year of 2016, Acela trains recorded close to 3.5 million passengers.

The fiscal year of 2017 (October 2016 to September 2017) was Amtrak’s seventh consecutive year with more than 30 million passengers traveling onboard its trains. That year, Amtrak’s Northeast Corridor (NEC) was one of the most-traveled segments in North America, with 12 million passengers (out of a total of 31.7 million).

Amtrak's most punctual routes from October 2016 to September 2017, ranked by on-time performance

Share of punctual trains
Capitol Corridor,
Oakland-San Jose
New York-Philadelphia-Harrisburg
Empire Service,
New York-Albany-Syracuse-
Rochester-Buffalo-Niagara Falls
Ethan Allen Express,
Rutland-Albany-New York
Missouri River Runner,
St. Louis-Jefferson City-
Kansas City
New York-Pittsburgh
Heartland Flyer,
Oklahoma City-Fort Worth
Northeast Regional*77%
San Joaquins,
San Francisco Bay Area/ Sacramento -
Bakersfield/ Southern California
Acela Express**76%
Maple Leaf,
Toronto-Niagara Falls New York
Hoosier State,
New York-Washington, DC
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Release date



North America

Survey time period

October 2016 to September 2017

Supplementary notes

On-time performance is calculated by dividing the number of trains arriving on time at the end-point by the total number of trains operated on the route.
To retrieve the data click on the route name.
* Northeast Regional travels on the following route: Boston-Providence-Hartford-New York-Washington-Lynchburg-Petersburg-Norfolk-Virginia Beach.
** Acela Express travels on the following route: Boston-New Haven-New York-Philadelphia-Baltimore-Washington.

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