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Gas customer satisfaction with EDF Energy in Great Britain 2017

This statistic shows the satisfaction level of gas customers of EDF Energy in Great Britain in as of February 2018. It shows that 71 percent of the respondents were satisfied with the ease of contacting their supplier, but only 33 percent of the respondents would recommend EDF Energy as a gas supplier.

Satisfaction levels of EDF Energy gas customers in Great Britain in 2017

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Release date

February 2018


Europe, United Kingdom (Great Britain)

Survey time period

January to March 2017

Number of respondents

10,000 respondents

Age group

16 years and older

Method of interview

Online survey

Supplementary notes

The source adds that the data was taken from the GfK Energy Research Panel, a semi-continuous, nationally representative panel of 10,000 homes in Great Britain.

EDF is one of the so called 'Big Six' energy suppliers in the United Kingdom.

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Statistics on "Energy consumer experience in the UK"

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