Average energy supplier switching time for domestic customers in Great Britain 2018

This statistic shows the average energy supplier switching time for customers in Great Britain (GB) in 2018, by month. It shows the average switching time for electricity stayed mostly the same during the year either 17 or 18 days. Electricity switching times dropped to a low of 13 days in February 2018.

Average switching time for domestic customers of energy suppliers in Great Britain (GB) in 2018, by month

Exclusive Premium statistic

You need a Premium Account for unlimited access.

  • Full access to 1m statistics

  • Incl. source references

  • Available to download in PNG, PDF, XLS format

Premium Account

only $59 / month *
*Duration: 12 months, billed annually, single license

Access to this and all other statistics on 80,000 topics from

$708 / Year

Show detailed source information?
Register for free
Already a member?
Log in

Release date

October 2018


United Kingdom (Great Britain)

Survey time period

January 2017 to June 2018

Supplementary notes

The source notes that the data used was taken from distribution network operators and does therefore not include the time taken by a supplier in advance of a transfer, such as to process a contract, or as part of the cooling-off period.

Supply licences require licensees to take all reasonable steps to complete a transfer 21 days after the end of the 14 day cooling-off period (or after an earlier date during the cooling-off if agreed with the customer).

Statista Accounts: Access All Statistics. Starting from $708 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.
This statistic is not included in your account!

Premium Account
Your perfect start with Statista
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references

$59 / Month *

Corporate Account
Full access

Corporate solution including all features.

* All products require an annual contract.
   Prices do not include sales tax.

Statistics on "Energy supply switching in the UK"

Statista Accounts: Access All Statistics. Starting from $708 / Year
Learn more about how Statista can support your business.