Satisfaction with customer service for landline providers in the United Kingdom (UK) from 2012 to 2015

Landlines: customer service satisfaction in the UK 2012-2015 This statistic displays level of satisfaction customers had with landline providers' customer service in the United Kingdom (UK) from 2012 to 2015. In 2015, 70 percent of customers reported being satisfied with their landline service.
Show more
Loading statistic...
SatisfiedNeutralDissatisfied
201570%22%7%
201467%22%11%
201364%20%15%
201261%22%17%
SatisfiedNeutralDissatisfied
201570%22%7%
201467%22%11%
201364%20%15%
201261%22%17%
Download Settings Share
Chart type
Datalabels
Share on Social Media
HTML code to embed chart as PNG (FAQ)
Download started
Please be patient - this may take a moment

Description

Source

More information

This statistic displays level of satisfaction customers had with landline providers' customer service in the United Kingdom (UK) from 2012 to 2015. In 2015, 70 percent of customers reported being satisfied with their landline service.
Show more
Release date
January 2016
Region
United Kingdom
Survey time period
2012 to 2015
Number of respondents
1,200 respondents
Special properties
All UK households who contacted their provider about landline services
Method of interview
Online survey
Supplementary notes
This question was phrased by the source as follows: "Overall, how satisfied are you with the service you received from [PROVIDER] customer services on this occasion?''
More information
Statista Accounts: Access All Statistics. Starting from $588 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.

Register for free

Premium Account
Your perfect start with Statista
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references

$49 / Month *

Corporate Account
Full access

Corporate solution including all features.

Send request

* All products require an annual contract.
   Prices do not include sales tax.
Leading companies trust Statista:
paypalgoogleadobepgsamsungtelekom
Statista has been my savior on several occasions. The site is easy to maneuver and the data is in a format that can go right into a report or presentation.
Marlene Greenfield

Marlene Greenfield
Vice President, Hearst Magazines

Statistics on "British Telecommunication"
  • Company financials
  • Network revenue in the UK
  • Network services of BT in the UK
  • Market share
  • Usage
Need help with using Statista for your research? Tutorials and first steps
Further Content: Statistics, Studies, and Topic Pages
Statistics on the topic
Topics
About Statista
Learn more about how Statista can support your business.
Request webinar
Do you have any questions about our business solutions?

We provide you with detailed information about our Corporate Account.

News
News